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IT IS ESSENTIAL THAT YOU READ AND UNDERSTAND THE FOLLOWING CONDITIONS BEFORE MAKING YOUR BOOKING


HOW TO BOOK

Advance reservation is required to arrange all the necessaries by filling the online reservation form available on the pages or our “Contact - Us Page”. 
For the best quotes, please try to fulfill all the information about your requests that make us to have the detailed calculations.

For tours please supply the following necessary information (if have): 
- Ship-to address: full name, address, email address, telephone number
- Intended date of arrival in Vietnam.
- Intended date of your depature.
- Your international flights schedule.
- Numbers of your delegation (How many persons).
- Your hotel class you wish to stay during tour trip (Three Star, Four Star or Five Star hotel)

To assure your reservation get through, you may also send it to: 

E-mail:
gstravel@mail.ru

BOOKING CONDITION
Except as otherwise expressly agreed, GSTRAVEL and its client agree that the terms and conditions for the services rendered by GSTRAVEL to the Client, whether on an individual or a tour basis (or the “Services”) shall be governed by the Booking Conditions set out below and that the said Booking Conditions shall form an entire part of the service contract, whether verbal or written, entered into between Travellingtovietnam and the Client.

VALIDITY 
All prices quoted to the Client are on a net basis and in United States Dollars and valid according to the date specified on the GSTRAVEL printed tariffs and/or quotation and/or invoice issued to the Client. GSTRAVEL warrants that the prices or rates quoted to the Client are correct at the time of issuance of the Client’s quotation and/or invoice but are subject to change in line with market, tax or currency fluctuation, with or without prior notice.

RESERVATION AND CONFIRMATION 
Reservations are to be made to our office . Upon confirmation of a reservation, a 30% (thirty percent) deposit is requested, and the total package tour price for the Services should be paid at least 30 days (thirty days) prior to client's arrival in the destination country or starting date of the tour, or otherwise GSTRAVEL may at their sole discretion cancel the bookings without any refund of sums already paid to GSTRAVEL by the Client. GSTRAVEL also reserves the right to change any arrangement (including tours, programmes, prices and services) in the best interest of its Client, with or without prior notice.

PAYMENT 
Except as otherwise agreed by GSTRAVEL , Client’s payment shall be executed by cash, credit card or travellers cheques. Except for cash payment, a service charge may apply. In cases where credit facilities have been agreed with the Client, payment shall be executed by swift or telegraphic transfer to the appropriate GSTRAVEL bank account. Any bank charges levied by the sending bank relating to transfers to GSTRAVEL must be paid by the Client.

GSTRAVEL
Beneficiary: GREENSTEPPE CO. LTD.
USD Account No: 119 45 089 ( USD )
At the bank: ACB – HCM 
  23 Nguyen Van Troi. PN Dist. HCM city. Vietnam 
Swift code: ASCBVNVX

CANCELLATION 
Save for the case where a Client loses its deposit as mentioned above, charges for cancellation of bookings are not levied by GSTRAVEL but if hotels, carriers and other contractors apply charges for cancellation, the Client shall be liable to pay those charges to GSTRAVEL or to the concerned parties directly as the case may be. 
Tour program, in case of cancellation fees will charge as follow:
- Over 21 days: 30% of the full cost.
- 15 - 21 days: 50% of the full cost
- 7 - 14 days: 80% of the full cost 
- Less than 7 days: 100% of the full cost 

VOUCHERS 
Vouchers for booking arrangements and a copy of the Client’s itinerary will be issued to the Client on arrival by GSTRAVEL Company.

LIABILITY 
 GSTRAVEL shall always do its utmost to provide the Services to the best of its capacity and upon the satisfaction of the Client. It is the understanding of the Parties that GSTRAVEL acts as an intermediary between the Client and airlines, hotels, transport operators, local tourist offices and other contractors providing the Services to the Client. GSTRAVEL shall in no event be liable to the Client, by reason of breach of Services or unsatisfactory Services provided to the Client by third parties or by way of indemnity or in tort or otherwise, for any loss, injury, damage, delay, change in schedule or other adverse events which are beyond the control of GSTRAVEL and/or sustained by an act or default of any person or company providing the Services to the Client. The Client warrants that GSTRAVEL shall not be responsible and/or liable for additional expenses and/or damages incurred due to any delay, accidents, natural disaster, political action or unrest